Legal Documents
Last updated: November 11, 2026
Privacy Policy
1. Information We Collect
We collect information you provide directly to us, including name, email address, password (hashed), IP address, and transaction data. We also collect device and usage information automatically when you access our services.
2. How We Use Your Information
We use collected information to: provide and improve our services, process transactions, send transactional emails, detect fraud and abuse, comply with legal obligations, and communicate important account updates.
3. Information Sharing
We do not sell your personal information. We may share data with service providers who assist in our operations (payment processors, hosting providers) under strict confidentiality agreements. We disclose data when required by law.
4. Data Security
We implement industry-standard security measures including 256-bit SSL encryption, bcrypt/Argon2id password hashing, two-factor authentication, and regular security audits. No method of transmission over the Internet is 100% secure.
5. Cookies
We use essential session cookies for authentication and security (CSRF protection). We do not use tracking cookies or sell your browsing data. You may disable cookies in your browser, but this may affect platform functionality.
6. Data Retention
We retain your account data for the duration of your account plus 7 years for financial records as required by law. You may request deletion of your account by contacting support, subject to legal retention requirements.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. Contact support@example.com to exercise these rights. We will respond within 30 days.
8. Changes to This Policy
We may update this policy periodically. Significant changes will be notified via email or platform notice. Continued use of the service after changes constitutes acceptance of the updated policy.
Terms of Service
1. Acceptance of Terms
By accessing or using HashVault Mining ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Platform. You must be at least 18 years of age to create an account.
2. Account Registration
You agree to provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activities that occur under your account.
3. Mining Services
HashVault Mining provides cloud mining services whereby you pay for access to computing power. Daily profits are calculated based on mining difficulty and market conditions. Quoted profit ranges are estimates and not guarantees. Actual returns may vary.
4. Deposits & Withdrawals
Deposits are credited after confirmation per the applicable network or admin review. Withdrawals are subject to a minimum amount and may take 24–48 hours to process. HashVault Mining reserves the right to request identity verification for large transactions.
5. Prohibited Activities
You may not: use multiple accounts to abuse the $50 free credit offer, engage in fraudulent activity, attempt to hack or disrupt the platform, use the service for money laundering, or violate any applicable laws. Violations result in immediate account suspension.
6. Risk Disclosure
Bitcoin and cryptocurrency mining involves significant financial risk. Bitcoin prices are volatile. Mining profitability depends on network difficulty, electricity costs, and hardware performance. Past returns do not guarantee future results. Only invest what you can afford to lose.
7. Limitation of Liability
HashVault Mining shall not be liable for indirect, incidental, special, or consequential damages. Our maximum liability for any claim shall not exceed the amount you deposited in the 30 days preceding the claim.
8. Governing Law
These terms are governed by the laws of the applicable jurisdiction. Disputes shall be resolved through binding arbitration except where prohibited by law.
Anti-Money Laundering (AML) Policy
HashVault Mining is committed to full compliance with all applicable anti-money laundering laws and regulations. We maintain a robust AML compliance programme overseen by our Compliance Officer.
Customer Due Diligence
We verify the identity of customers for transactions above regulatory thresholds. KYC documentation may be required including government-issued ID and proof of address.
Transaction Monitoring
Our systems monitor transactions for suspicious patterns. Unusual activity is flagged for manual review. Suspicious activity reports (SARs) are filed with appropriate authorities as required by law.
Prohibited Jurisdictions
Services are not available to residents of OFAC-sanctioned jurisdictions or countries listed on the FATF blacklist. IP-based restrictions are in place. Circumventing geo-restrictions is a violation of these terms.
Record Keeping
We maintain records of all customer transactions for a minimum of 5–7 years as required by applicable law. Records are available to regulatory authorities upon lawful request.