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Find answers to common questions below, or contact our support team.
Cloud mining allows you to participate in Bitcoin mining without owning physical hardware. HashVault Mining operates the ASICs in our datacenters; you purchase a plan and receive a share of the daily mining profits directly to your account.
Each miner has a daily profit range (e.g. 0.8% – 1.2% per day). Once per day, our cron job calculates a random profit within that range and credits it to your balance in both USD and BTC equivalents.
You can deposit via Bank Wire Transfer or Bitcoin (via our CoinRemitter integration). Go to Dashboard → Deposit, choose your method, and follow the on-screen instructions. Bank wire deposits require admin approval; Bitcoin deposits are confirmed automatically on-chain.
Go to Dashboard → Withdraw, enter your BTC wallet address and the amount. Withdrawal requests are reviewed by our team within 24–48 hours. The minimum withdrawal is 0.001 BTC.
Every new account can claim one free "Cloud Starter Miner" at no cost. This miner earns a small daily profit (0.30% – 0.50% of its base value, around $0.10 – $0.30/day) to let you experience the platform before investing. Limited to one per user and IP address.
We use TOTP-based 2FA (Google Authenticator, Authy, etc.). Go to Profile → Security → Enable 2FA. Scan the QR code with your authenticator app and enter the 6-digit code to confirm. You'll need this code at every login.
Invite friends using your unique referral link. You earn a percentage of their mining profits: 5% from direct referrals (Level 1), 3% from their referrals (Level 2), and 1% from Level 3. Earnings are credited daily alongside mining profits.
Basic account creation requires only an email and password. KYC (identity verification) may be required for large withdrawals. Our team will contact you if verification is needed.
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